Terms and privacy
Terms of Sale for TeeBox
These terms of sale apply to bookings and purchases of services through TeeBox, both in the app and at teebox.no. TeeBox is operated by LetsGolf AS. By completing a booking or a purchase, you accept these terms. The terms do not limit any rights you have under mandatory legislation.
Last updated: 21 September 2026 · v1
1. Parties
The seller is LetsGolf AS, company registration number 937 863 586, Austfjordvegen 2706, N-5981 Masfjordnes, Norway. Email: letsgolf@teebox.no. Telephone: +47 922 61 688. LetsGolf AS is referred to as "we" or "us". The buyer is the consumer who completes the order.
2. Payment
Payment is made by Vipps or by payment card. When you book simulator time, the amount is charged at the time of ordering, and the payment confirms the booking. The price shown at the time of ordering is the total price including all taxes and fees. For memberships with recurring payment, see section 8.
3. Delivery
The service we provide is access to use the booked simulator time at the time you have chosen. Delivery takes place by giving you access to the booked session at the agreed time. No physical goods are sent.
4. Right of withdrawal
Booking simulator time for a specific time slot is a leisure service with a fixed date or period, and is exempt from the right of withdrawal under section 22, first paragraph, letter m, of the Norwegian Right of Withdrawal Act (angrerettloven). You therefore do not have a statutory right of withdrawal for a booked session. See section 5 regarding cancellation.
5. Cancellation and changes
Because bookings are exempt from the right of withdrawal, a confirmed and paid booking is binding. If special circumstances arise that prevent you from using your session, you can contact us and we will find a solution based on the individual case.
If a booked session cannot take place due to circumstances on our side, for example a simulator being out of service or the centre being unexpectedly closed, you will receive a full refund for that session.
6. Complaints
If there is a defect or deficiency in the service, you may complain by contacting us at letsgolf@teebox.no or +47 922 61 688 within a reasonable time after you discovered it. We will then correct the matter, offer a new session or issue a refund, depending on what is reasonable in each case.
7. Returns
As we provide a service and not a physical product, returns do not apply.
8. Membership and recurring payments
We offer memberships with recurring payment, paid by Vipps or by payment card.
Monthly membership: There is no minimum term. The membership renews automatically each month until you cancel it. If you cancel, you keep access for the remainder of the month you have paid for, and you will not be charged for the following month.
Annual membership: An annual membership is paid in advance for twelve months and renews automatically on expiry. An annual membership already in progress is not refunded if cancelled partway through. If you do not want it to renew, you must cancel before the next annual charge. You then keep access for the remainder of the paid period and are not charged again.
How to stop a recurring payment: You can turn off automatic renewal yourself at any time, under "Profile" in the app. This works the same whether you pay by Vipps or by card. You may also contact us at letsgolf@teebox.no or +47 922 61 688. If you pay by Vipps, you can additionally manage the agreement directly in the Vipps app. There is no minimum term beyond the period you have already paid for.
9. Dispute resolution
Complaints should be addressed to us within a reasonable time. The parties shall seek to resolve any dispute amicably. If this is unsuccessful, you may contact the Norwegian Consumer Authority (Forbrukertilsynet) for mediation, available on +47 23 400 600 or at forbrukertilsynet.no. If mediation does not lead to a resolution, the matter may be brought before the Norwegian Consumer Disputes Commission (Forbrukerklageutvalget). The European Commission's online dispute resolution platform may also be used: ec.europa.eu/odr.
10. Personal data
The data controller for the personal data we collect is LetsGolf AS. We process only the data necessary to deliver the service, and do not share it with others unless this is necessary to perform the agreement or required by law. See the privacy policy for more.
11. Changes to the terms
We may update these terms. The version that applies at any time is the one available in the app and at teebox.no. We will give advance notice of material changes affecting ongoing memberships.
This translation
This is a translation provided for convenience. In the event of any discrepancy, the Norwegian version prevails.