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Help and support

The TeeBox app

The app is your key

With the TeeBox app you book a bay, pay and unlock the door at the centre. Here you will find help getting started, answers to common questions and how to reach us.

The app is in testing and will be available for Android and iPhone soon.

Getting started

From download to first shot

  1. Download the app

    Search for TeeBox in Google Play or the App Store and install it. In English-speaking stores the app is called TeeBox Norway.

  2. Create an account

    Sign up with your email address and phone number. You will receive a code by SMS to confirm your number.

  3. Book and play

    Choose centre, bay and time, and pay by Vipps, card or gift card. 15 minutes before your session, an “Open the door” button appears in your booking.

What you can do

Everything in one place

Book any time

The centre is open around the clock. You see available times and the price before you pay.

Unlock the door

The door is opened from the app when your booking is about to start. No key or code to remember.

Memberships and gift cards

Buy a membership or a gift card in the app, and see your remaining balance.

Your rounds

See upcoming and past bookings, along with your receipts.

Questions and answers

Frequently asked questions

I cannot verify my phone number

Check that the country code is correct and that the number has no spaces. The code arrives by SMS and may take up to half a minute.

If no code arrives, try again a little later, or write to us and we will help you.

How do I book a bay?

Choose centre, bay, day and time in the app. You book in half-hour slots and can book several in a row.

The price depends on the day and time, and you see it before you pay.

How do I open the door?

15 minutes before your booking starts, an “Open the door” button appears at the bottom of your booking in the app. Tap it when you are at the entrance.

If the button does not appear, check that you are signed in with the account you booked with and that the time is correct. If it still does not work, call us.

Can I cancel or change a booking?

A booking that is waiting for payment can be cancelled by you in the app.

If you need to change or cancel a booking you have already paid for, please contact us as soon as possible.

I have been charged but cannot find my booking

Wait a couple of minutes and check “My rounds” again. Payments can take a little time to be confirmed.

If the booking is still missing, write to us with the time and the amount and we will sort it out.

I forgot my password

Choose “Forgot password” on the sign-in screen and enter your email address. You will receive a link to create a new password.

How do I end my membership?

You manage your membership under your profile in the app, and you can end it there.

How do I delete my account?

Open your profile in the app and choose “Delete my account”. See the page about deleting your account for what happens then, and what has to be settled first.

Contact

Did not find your answer?

Write or call us. We reply as quickly as we can, normally within two working days.

letsgolf@teebox.no  ·  +47 922 61 688

Are you a test user? Write to us and we will help you get access.

Send email

Terms and privacy

The formal part

Privacy policy

What information we process, why, and what rights you have.

Privacy policy

Terms of sale

Payment, right of withdrawal, cancellation and memberships.

Terms of sale

Terms of use

The house rules for using the centre and the simulators.

Terms of use