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Terms and privacy

Delete your account

You can ask us to delete your TeeBox account and your data at any time.

How to delete your account in the app

Open your profile in the TeeBox app and choose “Delete my account”. You will be asked to confirm before the request is sent.

We process the request within 30 days.

Without the app

If you do not have the app at hand, send an email to letsgolf@teebox.no from the address you use in the app, stating that you want your account deleted. We confirm that the request is from you before we delete it.

What has to be settled first

An active membership must be ended.

Upcoming bookings must be completed or cancelled.

Any unused gift card balance must be used up or settled with us. That is money you are entitled to, so we sort it out together with you.

What is deleted

Your account, your sign-in and your profile details, such as name, email address and phone number.

What we have to keep

Purchase data we are required to keep for accounting purposes is anonymised and kept for as long as Norwegian bookkeeping law requires. That is currently five years after the end of the financial year. It can then no longer be linked to you, and is not used for anything else.

Automatic deletion

Account, booking and customer data is deleted in any case 12 months after your last booking or sign-in.

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